Terms of service

Terms and Conditions
Last Updated: November 19, 2024

Welcome to the Kona Bicycle Company website. By accessing or using the Kona Bicycle Company website, including its Shopify-based e-commerce platform (the "Service"), you agree to be bound by these Terms and Conditions ("Terms"). If you do not agree to these Terms, please do not use the Service.

 

1. Purchases

By making a purchase through the Service, you agree to provide accurate and complete payment and shipping information. This includes, but is not limited to:

  • Your credit card or other payment details.
  • Your billing and shipping addresses.

Representations and Warranties 

You warrant that:

  • You have the legal right to use any payment method provided.
  • The information you submit is true and accurate.

Third-Party Payment Processing 

We use third-party services for payment processing. By submitting payment information, you authorize us to share your information with these third parties in accordance with our Privacy Policy.

Right to Cancel 

We reserve the right to refuse or cancel any order at any time due to:

  • Product availability.
  • Errors in pricing or description.
  • Suspected fraudulent or unauthorized transactions.

 

2. Product Availability, Errors, and Inaccuracies

While we strive for accuracy, products and services may be described incorrectly, priced inaccurately, or temporarily unavailable. We reserve the right to:

  • Correct any errors.
  • Update information.
  • Cancel orders affected by inaccuracies, even after you have received confirmation.

 

3. Accounts

To use certain features of the Service, you may be required to create an account. By doing so, you agree to:

  • Provide accurate and up-to-date information.
  • Be responsible for safeguarding your password and account credentials.

We reserve the right to:

  • Suspend or terminate accounts for violations of these Terms.
  • Restrict access to the Service for improper or unauthorized use.

 

4. Intellectual Property

All content on the Service, including text, graphics, logos, and functionality, is the exclusive property of Kona USA Inc. or its licensors. Unauthorized use is prohibited.

 

5. Links to Third-Party Websites

The Service may include links to external websites. Kona USA Inc. does not endorse or assume responsibility for these third-party websites or their content. Use them at your own risk.

 

6. Indemnification

You agree to indemnify and hold Kona USA Inc. harmless from any claims or liabilities arising from:

  • Your use of the Service.
  • Violation of these Terms.
  • Unauthorized access to your account

 

7. Limitation of Liability

Kona USA Inc. is not liable for indirect, incidental, or consequential damages arising from your use of the Service. This includes, but is not limited to:

  • Loss of data.
  • Loss of profits.
  • Service interruptions.

 

8. Disclaimer

The Service is provided "AS IS" without warranties of any kind, including fitness for a particular purpose or non-infringement. We do not guarantee:

  • Continuous availability of the Service.
  • Error-free operation.

 

9. Governing Law

These Terms are governed by the laws of the State of Washington, USA. Any disputes will be resolved exclusively in courts located in Washington.

 

10. Changes to Terms

We reserve the right to update these Terms at any time. Material changes will be communicated via notice on the website or email. Continued use of the Service indicates acceptance of the updated Terms.

 

11. Contact Us

For questions or concerns, please contact us at:

Kona USA
2455 Salashan
Ferndale, Washington 98248
tel: 360-366-0951
email: konausa@konaworld.com

 

Thank you for choosing the Kona Bicycle Company

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